Internal Sales Support & customer services

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  • Location: Aldershot
  • Salary: 17000-19000 Per Year
  • Type: Permanent - Full Time
  • Added: Apr 3, 2019

Are you looking for an exciting role as an Internal Sales Support Administrator within the construction/manufacturing industry wanting to work in a fast paced, fun and expanding team?

Are you results driven, an excellent communicator, always wanting to develop customer relationships? If so, we could have the perfect role for you.

Permanent position based in Aldershot
£17,000-19,000 per annum
23 days holiday + bank holidays
Parking on site
Monday to Friday - 9.00AM -5.00PM 30min lunch break
Auto-enrolment to company pension scheme

Role and responsibilities:
Identify key accounts and build strong relationships with customers, providing an excellent standard of ongoing customer care.
Maximisation and nurturing of accounts.
Provide administrative support to the General & Commercial Managers.
Creating customer quotations, proformas and processing orders.
Reviewing pending orders & customer requests to ensure excellent customer service.
Completing all relevant paperwork, producing labels for customers orders.
Provide sales support to new and existing markets.
Liaising with customers and suppliers regarding requirements for orders.
Use the company order processing systems to provide administration support.
Providing product pricing information and quotations according to customers needs and enquiries received by phone, email, fax and website.
Following up quotations and processing orders accordingly.
Telesales - contacting existing customers and identifying potential new customers.
Maintaining the customer databases.

Essential Skills:
Assist other members of the team as necessary to ensure the smooth running of the business.
Proven ability to communicate with internal and external customers.
Ability to deal with people in different roles and levels in-house and externally.
A proactive approach to tackle problems and identify solutions.
Excellent planning, time management and organisational skills.
Have the desire to learn about all aspects of the role and company products
Must enjoy and be able to communicate effectively and confidently.

Experience within the construction industry could be an advantage but not essential as full on the job training will be provided to the right candidate.

To be considered for this role, please apply today.

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